Privacy Policy
Last Updated: May 2026
1. Overview
Pine Forge Digital LLC ("we," "us," or "our") respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how it is used, how it is protected, and the limited circumstances under which it is shared.
2. Information We Collect
We only collect information that is necessary to provide our custom web development services and communicate with you effectively. This may include:
- Information You Provide Voluntarily: Name, email address, phone number, and any project details or message content you choose to share when you contact us.
- Usage Data: We use a minimal, first-party cookie (`visitor_id`) to understand general site usage by counting unique visits. This identifier is anonymous, does not track individual behavior across the wider internet, and is not shared with third-party advertisers or data brokers.
3. Payment Processing
We use Stripe for payment processing, invoicing, and other financial services. When you pay an invoice or make a deposit, your payment information is collected and processed securely directly by Stripe. Pine Forge Digital LLC does not collect, store, or have access to your full credit card numbers or bank account details. Stripe uses this information to operate and improve its services, including fraud detection. You can learn more about how Stripe handles your data by reading their privacy policy at https://stripe.com/privacy.
4. How Information Is Used
The information we collect is used strictly for core business operations. We use your data to:
- Respond to your initial inquiries and provide project estimates.
- Communicate with you throughout the duration of your web development project.
- Deliver final project files, account credentials, and handover documents.
- Process payments and issue invoices via our payment processor.
- Comply with legal and tax obligations.
We do not sell, rent, or trade your personal information to third parties.
5. Data Sharing and Third-Party Services
We do not use third-party advertising trackers. We only share your data with trusted third-party service providers who assist us in operating our business. These providers are strictly limited to using your information for operational purposes:
- Payment Processors: Stripe (as detailed in Section 3).
- Infrastructure Providers: Hosting platforms and email service providers necessary to build your website and facilitate communication.
- Legal Compliance: We may disclose your information if required to do so by law, or in response to a valid request by public authorities.
6. Data Storage & Security
Submitted information is stored only as long as reasonably necessary to manage active projects, maintain our business records, and fulfill legal or tax requirements. We implement reasonable technical and organizational measures to protect the data we receive against unauthorized access, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
7. Third-Party Links
Our website may contain links to other websites or client projects we have built. We are not responsible for the privacy practices or the content of those external sites. We encourage you to read the privacy policies of any site you visit.
8. Your Rights
Depending on your location, you may have specific rights regarding your personal data. You may contact us at any time to request:
- Access to the personal information we hold about you.
- Correction of any inaccurate or incomplete information.
- Deletion of your personal information (subject to our legal obligation to retain certain records for tax and accounting purposes).
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and revise the "Last Updated" date at the top of the policy.
10. Contact
If you have questions about this Privacy Policy or how your information is handled, you may contact us at:
Email: admin@pineforge.digital
Phone: 262-214-6176
Mailing Address:
Pine Forge Digital LLC
21700 107th St
Bristol, WI 53104-9225
*Please Note: Pine Forge Digital LLC operates 100% remotely. The address listed above is for official legal and mailing correspondence only and is not a public office or storefront. In-person visits are not accommodated.